"I learned shortcuts that really help out. I am now able to do my job in a shorter amount of time. This frees me up to run more reports and work on some clean up that we need done in our system. Thanks for all the help!"
Jenny Hood, WBAA-FM
West Lafayette, IN
Allegiance Support
Here's what you can consistently expect from Allegiance:
Unlimited Support 24/7/365 – You can reach us with a toll-free number any time, day or night. Or, instead of calling, contact us by email, fax or with desktop sharing software such as WebEx, NetMeeting, Live Meeting or PC Anywhere.
Online Help – FAQs, video tutorials, indexed documentation, a searchable knowledgebase – you'll be able to access them all any time in our password-protected Client Services section.
System Updates – Our team of programmers is constantly updating and developing our systems to keep up with changing technology. When you renew annually, you'll automatically receive all software enhancements and upgrades. We also encourage you to offer suggestions for improvements or new features.
Ongoing Communication – Constructive two-way communication is a key to our success and yours. In addition to enabling your communication with Allegiance, we strive to keep you informed in a variety of ways:
- Client Advocate – Once your new Allegiance system has been installed, our Client Communications and Training Manager will contact you on a regular basis to ensure you and your station are gaining the most out of your Allegiance experience.
- Customer Service Surveys – You'll receive a survey after the first six months and every year after that.
- Tip Sheets – "Allegiance Live" contains pointers, reminders and time-saving advice and will arrive in your in box every month.
- User Group Meetings – We hold user group meetings at several nonprofit radio and TV development conferences each year.
Get Your Free Demo
Contact us today to schedule your free demonstration of our software. See for yourself what makes Allegiance different.
Call 800-858-7654
Training
Fundraising
May 7-11, 2012
Sept. 10-14, 2012
Traffic & Corporate Support
May 21-24, 2012
Conferences
NRB
February 18-21, 2012
Nashville, TN
PMBA
May 30-June 1, 2012
Las Vegas, NV
PMDMC
July 12-14, 2012
Seattle, WA
Momentum
September 5-8, 2012
Orlando, FL
PRPD
September 11-14, 2012
Las Vegas, NV
